Information within the TRT website is copyright 2012-2018 TRT Lighting and certain products are protected by international patents or design copyright. Technical information is subject to change and you should regularly check to ensure that you have the most up to date version.
Personal information is information such as your name, e-mail address or postal address which can be used to uniquely identify you. This information is gathered when you fill in the contact form.
Anonymous information is information about how you use the TRT website, the time of day the site was visited and other non-personal information. Anonymous information is not tied to any visitor but helps us know what our users do - such as which pages are the most popular.
Collecting and Using Personal Information
You can visit the TRT website without telling us who you are or revealing any personal information about yourself to us. It is only when you request specific information or fill in the contact form that you wil be asked to provide TRT with personal information.
When you request information you need to complete certain fields. For example, we ask for your name, address and e-mail address.
TRT uses this information in several ways
- To mail printed catalogues only if requested
- To enable our own representatives to contact you when required
- TRT may occasionally forward this information to other FW Thorpe Plc group companies when it would be a benefit to yourselves. For example if you request information on lighting products that TRT Lighting do not manufacture but for instance Compact Lighting (who are members of the FW Thorpe Plc group) do.
Collecting and Using Anonymous Information
TRT collects anonymous information, such as which pages have been visited, what sort of browser has been used and the length of time that visitors stay on the TRT website. This is in no way connected to any personal information you supply.
TRT uses this information to continually review the website and maintain the high standard of service that you expect.